FAQs
What shipping methods are available?
Shipping within Ukraine
We ship orders across Ukraine via the Nova Poshta courier service. Delivery usually takes 2–3 days from the moment the order is placed.
International Shipping
We deliver orders worldwide via Ukrposhta and Nova Poshta. Delivery time starts from 4 business days.
What is the shipping cost?
Shipping within Ukraine
Shipping is calculated according to the rates of the logistics company Nova Poshta.
International Shipping
In accordance with the tariffs of the delivery service. - usually around €35.
What is a preorder, and how can I place one?
We’re excited to offer our newest collections for preorder on bagsmini.com.
Preorders are available for items that are not currently in stock. Products available for preorder will be clearly marked and will show an estimated shipping date on the product page. Please note that this date is not guaranteed and may change.
When you place a preorder, the item is reserved for you and will be shipped as soon as it becomes available. The full amount is charged at the time the order is placed.
Do you offer returns or exchanges?
Exchanges and returns of products of proper quality are possible within 14 calendar days from the date the order is received.
Returns or exchanges are accepted only if the product has not been used, retains its original appearance and consumer properties, and includes all seals, factory tags, and original packaging, as well as a document confirming the purchase.
Who covers the return shipping costs?
The cost of shipping the item back is covered by the sender (the customer).
How will I receive the refund for a returned item?
We will notify you once we have received and inspected your return and inform you whether the refund has been approved.
If approved, the refund will be automatically issued to your original payment method within 10 business days.